FOR DAILY PROACTIVE AND REACTIVE ENGAGEMENT, RESPONSE MANAGEMENT, ESCALATION AND MORE ONLINE. AVAILABLE FOR CRISIS, OUT-OF-HOURS, SHORT AND LONG TERM SUPPORT.
- Increased volume support (such as for launches, events, product changes, partnerships + contests)
- Response sentiment, tagging, assigning and responding using Sprinklr et al.
- Proactively nurturing community engagement
- Flagging + escalation procedure implementation
- Supporting paid media, PR, customer support, legal, design and influencers
- Advising on responses and opportunities to improve conversation with clients/customers
Starting at £20/hour, £160/day or £300/month.
(Available remotely or in-house)
If you would like to enquire about community management please use the contact form below: